Refund & Cancellation Policy
Transparent policies to ensure clarity before your purchase.
Effective: January 1, 2024Thank you for considering RealtoMax ERP for your business needs. Before proceeding with your purchase, please carefully review our refund and cancellation policy below.
No Refund Policy
We operate under a strict no-refund policy for all ERP transactions. Once a purchase is made, refunds are not provided under normal circumstances.
Exceptional Refund Policy
In the event that RealtoMax fails to provide the agreed-upon services, a refund may be claimed under the following conditions:
Submit a Refund Request
Users must submit their refund request via email to info@ajasys.com and sales@ajasys.com.
Provide Documentation
The refund request must include relevant details and documentation clearly showing the failure to provide agreed services.
Review & Decision
Our team will review your request and documentation, and communicate a decision within a reasonable timeframe.
Our Commitment to You
While refunds are not offered under normal circumstances, our dedicated support team is committed to assisting you with any technical issues or queries you may encounter during ERP usage.
Terms of Service
By completing the purchase process, you acknowledge and agree to abide by our terms of service, which include the no-refund policy except under exceptional circumstances as described above.
Contact Us
If you have questions or concerns regarding our refund policy or ERP functionality, our support team is available to assist you.
Thank you for your understanding and cooperation. We look forward to serving you and helping you achieve success with our real estate ERP.